Shipping

We carefully pack every Witty Waggles order so your treats arrive fresh and ready for your furbaby.

Our treats are made fresh in small batches in Singapore and slowly air-crisped for 24 hours. Once your order is ready, it will be packed securely and prepared for delivery.

We want your Witty Waggles treats to reach you in the best possible condition, so please make sure your delivery details are correct when placing your order.

Delivery Details

CHECK YOUR DELIVERY DETAILS

Please make sure your name, delivery address and contact details are correct before completing your order.

We are unable to take responsibility for delays or failed deliveries caused by incorrect or incomplete information provided at checkout.

DELIVERY TIMING

Delivery times may vary depending on the delivery address and courier arrangements. Please refer to the shipping information provided at checkout for the latest delivery details.

DELIVERY DELAYS

While we do our best to make sure every order reaches you promptly, occasional delays can happen during delivery. If your order is taking longer than expected, please contact us with your order details and we'll be happy to help.

Returns

NO RETURNS OR EXCHANGES

Because Witty Waggles treats are food products made for pets, we do not accept returns or exchanges once an order has been placed.

For hygiene, food-safety and product-quality reasons, we cannot accept opened or unwanted treats back into our inventory.

Please check your order carefully before completing your purchase and make sure you have selected the correct products and quantities.

Something Wrong With Your Order?

If your order arrives damaged, incorrect or there is another issue with your delivery, please contact us as soon as possible with your order details and clear photos of the issue.

We'll review the situation and get back to you with the appropriate next steps.

We want every Witty Waggles experience to be simple, transparent and cared for — just like the treats we make for our own pets.